Terms & Conditions

Period of Hire
Rental commences at 4pm on the day of arrival and terminates at 10am on the day of departure.

Merrifield House has a strictly no smoking policy in the house and all other communal facilities.

Merrifield House welcomes pets. Under the terms of our insurance policy, pets must remain on the ground floor and must not be left in the house on their own at any time.

Merrifield House will arrange short term holiday rentals of the properties on site .The contract will be entered into when Merrifield House issues the confirmation form and will be subject to all booking conditions. The client should check the booking form carefully.

A deposit of 30% of the booking is payable if the booking is made more than 8 weeks before the start of the rental. The balance will be payable 8 weeks before the commencement of the rental. Non payment of the balance of the rental on or before the due date shall be deemed as cancellation of the contract by the client. For bookings made less than 8 weeks prior to commencement of the rental, the total fee is payable at the time of booking. All payments should be made payable to Merrifield House at the address at the bottom of the booking form.

Any cancellation for whatever reason should be made in writing to Merrifield House. On receipt of cancellation Merrifield House will seek to re-let the property for the period of the booking. If Merrifield House are successful in obtaining a booking for the whole period it shall refund all monies paid at the time of cancellation less a £20 administration fee. If Merrifield House is only able to re-let the property for part of the period cancelled it shall refund an amount equal to the money paid less the rental for the period which is not re-let and less the administrative fee as detailed above. If Merrifield House is unable to re-let the property for any period no refund will be due. Further, any outstanding balance due for the booking shall be deemed as payable. Merrifield House recommends that clients should take out Holiday Insurance Cancellation cover as a precaution for unforeseen circumstances.

Changes to bookings
Merrifield House will consider any request to change dates after confirmation has been issued. It reserves the right to charge an administration fee of £20 plus VAT in the event a change to the booking is made.

Occupancy and use of property
The number of persons occupying the property must not exceed the maximum number as shown in the brochure. In addition to the maximum occupancy one cot per property will be made available on request. The property shall be used for personal and domestic purposes only. The property shall not be used for any commercial purpose. Bookings will not be accepted for 'Hen or Stag Parties'.

Breakages or Damage
The client is required to notify Merrifield House in the event of any breakages or damage caused to the property or contents. Merrifield House reserves the right to demand full payment for such breakages or damage.

Care of the Property
Clients should take all reasonable care of the property and its contents and leave them in the same state of repair and condition as at the start of the rental.

Merrifield House and its employees shall not be liable to the client or third parties for any accident, damage, loss, injury, expense or inconvenience which may be suffered, arise out of or in any way connected with the rental. No term of Contract is enforceable under the Contracts (Rights of the Third Parties) Act 1999 by a person who is not a party to the Contract. If the property which the client has booked becomes unavailable for some reason prior to the date of booking then Merrifield HouseÕs obligation will be to use their best efforts to offer an alternative property or failing which the client will be reimbursed for any monies paid.

Merrifield House does not warrant and is not responsible for the accuracy of any verbal information given or statements made by its employees or agents.

Right of Entry
Merrifield House reserves the right to enter the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.

Rules and Procedures
Clients are required to familiarise themselves with and observe the rules and procedures of Merrifield House contained within the Information Book in each property.

Use of the Facilities
The communal facilities at Merrifield House are strictly reserved for the use of clients and the owners of the property and their immediate family. ClientÕs guests may use the facilities only with specific approval of Merrifield House and for which a charge may be made at its discretion. Any of the on site facilities may be withdrawn from use by Merrifield House in the event of any circumstances which deem the facilities unsafe or present any risk to health and safety. The facilities will be withdrawn in the event of any misuse or failure to comply with rules and procedures.

Important Information

Merrifield House is equipped with equipment deemed necessary for the purpose of holiday accommodation. Details of fixtures and fittings are described in the Brochure. Cots, highchairs and stairgates are all available on request at no charge and requirements should be made on the booking form.

Towels and Linen
All bed linen, towels and kitchen towels are supplied, with the exception of swimming/beach towels and cot bedding.

Merrifield House has its own independent boiler which supplies hot water and heating, this and the electricity supply are included in the rental.

Use of the games barn and outside swings is restricted to the hours of 8am to 9pm. Other facilities can be used at all reasonable times, but Merrifield House reserves the right to restrict use if it considers any activity may disturb other guests.

There is a telephone on site for guest use which accepts incoming calls. Guests are requested to leave a donation towards the cost of any phone call made in the honesty box provided. There is a limited mobile phone signal on site.

Service Cleans
Service cleans and change of bed linen and towels will be provided for guests staying for 8 nights or more.